FEATURES LIST

Workspace detection of cell phone

Facial recognition & identity verification

Automated mitigation actions

Proprietary risk/productivity assessment

Optimized for Low Bandwidth

Network Monitoring (Geo Location)

Application Monitoring

Real-time Compliance Alerts and Analytics

Our Testimonial

NEW PARADIGMS

Top Work From Home Productivity Statistics (from emailanalytics.com)

  1. 13% Performance Increase
  2. WFH leads to a 50% decrease in worker attrition
  3. Workers 52% less likely to take time off work
  4. 77% of WFH workforce report higher productivity
  5. Telecommuters have a reported increase in income
  6. 86% of people prefer to work alone
  7. Those who WFH at least once a month report a heightened level of job satisfaction
  8. 61% of workers claim loud colleagues are a big distraction
  9. 82% of WFH workforce report lower stress

BENEFITS

Employee Engagement

Employees can now engage with their supervisor by sharing their screens, video, and audio throughout the workday.

Give your supervisors the tools they need to engage with their team with private coaching that doesn’t interrupt their ability to monitor their entire team, and real-time facial recognition AI to recognize employee engagement and mood.

Compliance

Struggling to ensure regulatory compliance now that your office location has fragmented into individual remote offices? Take back the power to securely monitor the workspaces of your employees to ensure only the correct person has access to sensitive customer data.

Customer Experience

Keeping your employees engaged with your customers is key to a quality customer experience.

Maintain your company culture in a work from home or hybrid work environment in order to best support your customers.

IT Implementation/Data Privacy

Enjoy a seamless implementation. With their current workstation and a webcam, your employees are ready to help your company protect customer information.

With leading industry certifications for data privacy and security, you can trust your company data is protected. Forensic logging and audit trails ensure your IT security team will be able to meet compliance standards with ease!

SUPERVISOR INSIGHT AND REPORTING

Act on real-time insight notifications whether multiple faces are detected in an agent’s workspace or when an agent is absent.

Access customizable historical reporting to analyze both compliance and productivity metrics or export the raw data to utilize within your current dashboards

KEY FEATURES

  • Visual access to agent and their screen(s) simultaneously (just like the manager walking the floor next to the agent. Supports dual screens for supervisors and agents)
  • Agent engagement (paying attention, viewing screen, on task- historical and real-time tracking)
  • Facial evaluation – eye-gaze, mood, identity verification
  • Data Breach and Compliance for the WFH workspace (confirmation that only your dedicated employees are viewing sensitive data without cell phones or notepads present)
  • Client Portal to see dedicated agents working their portfolio
  • Customized reporting and agent scorecards
  • Easy implementation and IT management (straightforward admin portal for user and room add/modify/delete operations. No upfront development required!)
  • Low Bandwidth Optimized

Quick Overview

demo

About CollaborationRoom

CollaborationRoom is a next generation, patent-pending tool built to engage team members to drive improved customer experience, training, productivity, and compliance. With a streamlined implementation process and ease of adoption in your work-from-home or hybrid work model, CollaborationRoom is the most effective solution on the market for maintaining your company culture across a widely distributed workforce.

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